Doc (Dogfrog4.net) back up!

by WDGF on May 7, 2012

Websites and email should now be back up! It appears to have been effectively a minor, script based, Denial of Service attack.

We are watching the server closely to prevent a repeat of the incident.

Apologies to all affected.

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Doc (Dogfrog4.net) update

by WDGF on May 7, 2012

Techs currently working on issue, websites may be up and down for a short period but other services such as mail should be up and running.

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Doc (Dogfrog4.net) down

May 7, 2012

Dogfrog4.net is not responding to reboot or networks requests. We’re having technicians at the data center look at the issue now. Apologies for any inconveniences this has caused you.

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snuppy.dogfrog5.net outgoing email issues – some email blocked

April 13, 2012

Over the last few days, the main shared IP for dogfrog5 has been intermittently listed with the “CBL” mail RBL list. This has resulted in some outgoing email being blocked at the other end.  The symptom is that you send emails and they bounce back. If you are experiencing this, and haven’t yet spoken to [...]

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email queue delays on dogfrog5 this afternoon

March 20, 2012

Email queues on snuppy are large and despite all our best efforts are taking a while to get processed. Emails sent earlier today are likely to be delayed although new messages appear to be getting through immediately. We expect the service to return to normal in the next hour or so.

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doc.dogfrog4.net down

February 8, 2012

Looks like network issues, we’re currently investigating …

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dogfrog3 (k9) issues – lost RAID subsystem

January 5, 2012

Due to a combination of events, we lost our disk array in dogfrog3 at around 11:30pm. We’re in the process of reinstalling the system, and cPanel, and will then start loading from backup. It’s quite likely you may lose emails that had been sent but not received, as we will be restoring a 24-hour old [...]

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2011/10/01 Dogfrog6 hardware upgrade

September 21, 2011

Update 12:11AM: The account transfer is complete, and sites and email are up and running successfully. If you experience any issues, please email us at support@whitedoggreenfrog.com  on Sunday – we will be monitoring this through the day.  If you do have a problem, please let us know on Sunday, don’t wait till Monday!   On [...]

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2011/09/10 Dogfrog7 hardware upgrade

September 7, 2011

Update 2:36 AM: The account transfer is complete, and sites and email are up and running successfully. If you experience any issues, please email us at support@whitedoggreenfrog.com. Update 10:08 PM: Accounts have begun to be copied from Tarkyn. Update 10:00 PM: All services on Tarkyn are now shut down. Update 9:45 PM: Services on Tarkyn [...]

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2011/08/20 Dogfrog5 hardware upgrade

August 17, 2011

Update 2:20pm – everything appears to be running smoothly, including email.  If you are having issues, reboot your modem then PC before emailing support. Update 6:10am - all accounts have been transferred Update 10:16pm – account transfers from Minka to Snuppy have started Update 10:14pm – services on Minka have been shut down. This weekend, we’ll [...]

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